Refund Policy
At Sports suppliers Madras , we strive to provide the best shopping experience for our customers. If you are not completely satisfied with your purchase, we are here to help.
1. Returns
1.1. You have [number] days from the date you received your item to request a return.
1.2. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
1.3. Certain types of goods are exempt from being returned, including perishable items, custom products, and personal care items.
2. Refunds
2.1. Once we receive your returned item, we will inspect it and notify you of the status of your refund.
2.2. If your return is approved, we will initiate a refund to your original method of payment.
2.3. The time it takes for the refund to appear in your account may vary depending on your payment provider’s policies.
3. Late or Missing Refunds
3.1. If you have not received a refund after [number] days of approval, please check your bank account again.
3.2. Contact your credit card company, as it may take some time before your refund is officially posted.
3.3. If you’ve done all of this and still have not received your refund, please contact us at [9840310300].
4. Exchanges
4.1. We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [9840310300] to initiate the process.
5. Return Shipping
5.1. You will be responsible for paying your own shipping costs for returning your item unless the item is defective or incorrect.
5.2. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5.3. Depending on your location, the time it may take for your exchanged product to reach you may vary.
6. Non-Returnable Items
6.1. The following items cannot be returned:
- Gift cards
- Downloadable software products
- Some health and personal care items
7. Contact Us
If you have any questions about our refund policy, please contact us
Thank you for shopping with Sports suppliers Madras !